Shipping & Returns
SHIPPING POLICY
All candle orders will be processed within 3 business days, and dreamcatcher orders within 5 business days. We use both Courier and Australia Post (standard service) and charge a flat rate of $10.00.
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If you need your order urgently, please opt for Express Post!
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We offer free shipping on all orders over $120.
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Delivery times are generally between 3-5 business days within metro areas, please allow additional time for regional areas.
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Once your order has been dispatched, you will receive an email with your tracking details so you can be the first to know when it's due to arrive!
RETURN POLICY
We do not accept returns or offer refunds for change of mind.
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In the unlikely circumstance that your item has arrived with any defects or has been damaged in transit, please contact us and send any supporting images of the item within 3 days of receiving your order so we can arrange a replacement.
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We want you to love your new products so if you do have any concerns, please contact us at spiritbirddesignshome@gmail.com.